Ratings & Reviews

Overall Rating

5
(74 reviews)
98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Resident Reviews

submitted by Raul P. - |Recommended: YesFriendly — It’s a great place
response from property -Thank you for taking the time to leave a 5 star review. We truly appreciate your support. If there’s anything specific you enjoyed about your experience or if there’s anything we can do to make your time here even better, we’d love to hear from you. Your feedback helps us continue to improve! Kelly Shirley Property Manager
submitted by Jade - |Recommended: YesI really appreciate the maintenance in Westgate especially Wayne and Will the replaced our toilet today because the realized it was out dated and got right on it they were even nice enough to do it around a time we were available to home for the process there also always very nice and conversational. After living here for 5 years now I still really enjoy and appreciate everyone that works out here and is apart of the Westgate community thank you again for all your hard work. -
response from property -Thank you for the 5 star review, and it is great to hear that Will and Wayne came through for you. We are delighted that you have chosen to make Westgate your home for 5 years! Kelly J. Shirley Property Manager
submitted by Lucinda G. - |Recommended: YesOffice worker very nice and professional.. — Always clean out side...
response from property -Thank you for taking the time to leave a review Lucinda. I will happily pass then along to our grounds person. He takes pride in trying to keep things looking good and will be happy to hear it! Kelly J. Shirley Property Manager.
submitted by Brandy B. - |Recommended: YesWestgate apartments — I just moved here and already love it. It is a quiet community and all the staff is very friendly. They respond to any questions or concerns very promptly.
response from property -Brandy, thank you so much for the kind words and for taking the time to share your experience! We're so happy to hear that you're enjoying your new home and that the community and our team have made a great first impression. Providing a welcoming environment and responsive service is always our goal, and it means a lot to know we're meeting those expectations. We're thrilled to have you as part of our community and are always here if you need anything! Westgate Apartments Staff
submitted by Deangela L. - |Recommended: YesGood — I love living here and have recomended living here to some of my friends.
response from property -Thank you for taking the time to leave a nice review. We are always happy to help here and are looking forward to working with your friends!
submitted by Galen R. - |Recommended: YesOld but gold — I have lived at Westgate in the past and chose to move back in again for a good reason The staff. Any and all issues that I have had here has always been addressed, and the staff have worked with me to solve any and all problems with understanding and flexibility. The neighborhood is a bit rough but inside the complex it is perfectly fine.
response from property -Thank you for taking the time to leave a review Galen. We are happy to see that you chose to come back and call Westgate home, and are always happy to help. Hope moving went easy!
submitted by Davon G. - |Recommended: YesGreat people — Genuinely loved it here
response from property -Davon, thank you for taking the time to leave us a 5 Star review. We look forward to continuing to work with you to keep calling Westgate Home!
submitted by Zoe T. - |Recommended: YesGood place to live — I like living here it's nice
response from property -Thank you for taking the time to leave a 5 star review Zoe. We are delighted to hear you like living here, that is what we aim for. If there is ever anything you need, please do not hesitate to reach out to the office!
submitted by Jewel W. - |Recommended: YesSo far so good — We just moved into our home we’ve had a few minor issues but the lovely ladies office staff and the maintenance guys Wayne specifically does a great job. They handle and fix the problem right away, keep up the good work. ☺️
response from property -Thank you for taking the time to leave a review. We appreciate it and are happy to hear we can help. If you have any issues please do not hesitate to reach out. Thank you.
submitted by Jacob S. - |Recommended: YesMove-In Review — This entire process been amazing. Moving can often be stressful and the staff at Westgate has made everything so simple. It has been a great moving experience. Thank you
response from property -Thank you for taking the time to leave a nice review. We aim to make the process as simple as possible and it is nice to hear the results. If you ever have any questions or issues, please do not hesitate to reach out. Kelly J. Shirley Property Manager.
submitted by Lexi B. - |Recommended: YesSince I moved to Champaign IL, I’ve only rented with Westgate. The staff is absolutely friendly from the front office, to the gatehouse attendants, down to maintenance. Very fast with communication whether it’s calling the office or a simple email Any time I had an issue it was resolved hell I even got a new toilet in my previous unit lol . Lastly, the property manager Kelly works with you as long as you communicate. I wouldn’t say parking is limited just come home before night time because that’s when everyone is home Never had a noise issue unless you’re directly in front of the warehouse but nothing you’ll even notice. loved living here
response from property -Thank you for taking the time to leave a nice review. It is great hearing hearing from residents about how much they enjoy the work our staff does. As always, if you have any issues, please do not hesitate to reach out. Kelly Shirley Property Manager.
submitted by Jenna L. - |Recommended: YesNew tenant — I love my new apartment and office staff is so nice
response from property -Thank you very much for taking the time to leave a review, we really appreciate it! If you ever have any questions or issues, please do not hesitate to reach out to the office. We would be happy to help. Kelly Shirley Property Manager.
submitted by ALYSSA F. - |Recommended: YesWestgate apartment living — I have absolutely loved living at this place. From staff to other residents everyone is so friendly and respectful. Staff is quick to address any questions or concerns I have. If you need maintenance it is easy to put in the request and they usually come that day or the next following business day and always super friendly. This is my first time living on my own and I will definitely enjoy living here again
response from property -Thank you for the review Alyssa, we are happy to hear that we are making you feel at home. If you do ever have an issue, please do not hesitate to reach out to us!
submitted by Janyla A. - |Recommended: YesLiving area — Very good and clean
response from property -Thank you for taking the time to leave a review. If there is every anything you need, do not hesitate to reach out. we are here to help! Kelly J. Shirley Property Manager
submitted by David R. - |Recommended: YesLove this place — Great
response from property -Thank you for taking the time to leave a review for us. If there is every anything you need, please do not hesitate to reach out. we are here to help! Kelly J. Shirley Property Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Westgate Apartments, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Westgate Apartments, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose